Shipping Policy

At Thug Life, we strive to provide you with the best shopping experience. This Shipping Policy outlines the terms and conditions for shipping our products.

1. Order Processing

  • Order Dispatch: All orders are processed and dispatched within 2 business days after the purchase is made. Once your order has been dispatched, you will receive a confirmation email with your tracking number.
  • Business Days: Business days are Monday through Friday, excluding holidays.

2. Shipping and Delivery

2.1 Domestic Shipping (United States)

  • Delivery Time: The maximum delivery time for orders within the United States is 7 business days.
  • Tracking: You will receive a tracking number via email once your order has been dispatched, allowing you to track your shipment until it reaches your doorstep.

2.2 International Shipping

We ship our products to Europe, Asia, and directly from the United States.

  • Delivery Time: Delivery times for international orders may vary based on the destination country and customs processing times. Please allow additional time for your order to arrive.
  • Customs and Duties: International customers are responsible for any customs duties or taxes that may apply to their shipment. Thug Life is not responsible for delays caused by customs.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer competitive shipping rates to ensure you receive your products at the best possible cost.

4. Tracking Your Order

Once your order has been dispatched, you will receive an email with your tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.

5. Shipping Restrictions

Please note that we do not ship to P.O. boxes or APO/FPO addresses. Ensure that you provide a valid physical address for shipping to avoid any delays.

6. Lost or Stolen Packages

Thug Life is not responsible for lost or stolen packages. If your package has been marked as delivered but you have not received it, please contact the carrier directly. We recommend checking with neighbors or other members of your household to ensure the package has not been received by someone else.