FAQ

Welcome to the FAQ section of Thug Life. Here, you'll find answers to some of the most common questions our customers have. If you don't find what you're looking for, please don't hesitate to contact us.

How do I place an order?

To place an order, simply browse our product catalog, select the items you wish to purchase, and add them to your shopping cart. Once you're done, proceed to checkout and follow the steps provided.

How long does it take to receive my order?

Orders are dispatched within 2 business days following the confirmation of your purchase. The maximum delivery time within the United States is 7 days. Delivery times may vary depending on your location and the origin of the shipment (Europe, Asia, or the United States).

Do you offer international shipping?

While we currently focus on serving customers within the United States, we are planning to expand our services internationally in the future.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and electronic payments. All payments are processed securely.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking code. You can use this code to monitor the real-time delivery of your package.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us immediately. We will provide instructions on how to proceed with returning or replacing the product.

What is your refund policy?

We offer a 7-day refund period from the date of product receipt. To be eligible for a refund, the item must be unused and in its original packaging.

How can I contact customer service?

At Thug Life, we are committed to providing you with the best shopping experience. We hope these FAQs have been helpful.

If you have any other questions, please don't hesitate to contact us.

Thank you for choosing Thug Life!